Frequently Asked Questions


Do I need a referral from my GP to make an appointment?
No. Patients seen for cosmetic or elective surgery (e.g. for mole or skin tag removal) do not need a referral from their GP to make an appointment.


What will happen at the first consultation?
At your first consultation, Dr. Haus will discuss with you your full medical history and the area of your skin or appearance that you are concerned about. A large part of your first appointment may be taken up with discussing your history and possible treatments, so please leave sufficient time in case the appointment runs longer than expected.


There seem to be a lot of treatments available, what if I do not know which treatment I want or whether a procedure will work on me?
Many patients are unsure of the treatment that they would like to discuss, but provided they know what it is about their skin or appearance that is worrying them, then Dr. Haus will be able to advise on available treatments which can then be discussed in full to ensure that the treatment you receive is right for you.


Do these treatments have any side effects?
Most people will experience minimal side effects following a non-invasive or minimally invasive cosmetic treatment. However, for patients who receive an anti-wrinkle injection or injection for a dermal filler, it is more common to experience some type of side effect. These side effects are non-permanent and will vary from person to person, but as mild bruising at the injection site is quite common, it is not advisable for patients to have these treatments if they have an important event within one week following treatment. All patients are given detailed information on possible side effects and how to minimise them, prior to the treatment by Dr Haus.


What are the clinic opening times?
Patients can be seen by appointment in Harley Street, London on Monday to Friday from 8am until 8pm and on Saturdays from 10 am until 2pm. Other times and in Rio de Janeiro by special arrangement.


Does Dr. Haus sell any skin creams or other medications?
Dr. Haus is able to write prescriptions for prescription only medication if this is considered necessary for treatment, and a selection of high quality skin care and after care products are available for purchase at the clinic.


Are treatments covered by the NHS or private health insurance.
Dr. Haus operates a private practice and treatment by him is not covered by the NHS and may not be covered by private insurance.


What is the cost for treatment and how can I pay for my treatment?
Charges apply for consultation and treatment. Treatment charges vary according to the procedure and part of the body to be treated. Full details of charges are available upon request. You may pay by cash or credit card. Unfortunately we do not accept personal cheques without prior agreement. Payment at the time of the consultation or treatment is required.


What is an 'area' for the purpose of understanding the cost of treatment?
An 'area' varies according to the procedure being carried out. For example for anti-wrinkle treatments, the forehead is one area, the glabella (between the eyebrows) is another area. An area for other procedures may differ accordingly. Dr. Haus will explain prior to treatment what constitutes an area and the cost.


What if I need to cancel an appointment or am running late?
If you need to change or cancel an appointment then please provide a minimum of 48 hours notice, otherwise a consultation charge will apply. If you are running late for an appointment, then please telephone ahead and let us know and if possible we will do our best to ensure that you can still be seen on that day.